Springrates logo
Springrates logo

All articles

How do I cancel my order?Updated a year ago

We want you to be 100% satisfied with your purchase and are able to cancel most orders as long as the fit the requirements below. There is a 5% fee for cancelations and a 20% restocking fee on most returns.

A few things to keep in mind:

  • Non-Returnable products, custom orders, and special orders cannot be cancelled or modified once manufacturing has begun. 
  • Items that have already shipped cannot be cancelled or modified.

If you need to cancel your order, please fill out this form.

If your order has already shipped and/or is in your possession, please read our Return Policy for more information.

Was this article helpful?
Yes
No