How can I return my order?Updated a year ago
Start a Return
Follow the steps below to submit a return request.
- Log in to your account.
- In the Email field, enter your email address, and then click Continue.
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click Request return.
If your return request is approved and requires shipping, you will receive an email with shipping instructions. After the product is returned, you will receive a refund.
Please see our complete Return Policy for more information.