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Will a signature be required for delivery?

Yes. We always require a signature for proof of delivery to help protect everyone from theft and fraud, and to ensure you receive your order. There are no exceptions. If you are not available to sign for the delivery, please let us know and we will r

How much is shipping and handling?

We offer standard shipping at no cost to you if the order is shipping within the continental United States. Your order total before tax must be over $250 to qualify for the free shipping. All other shipping costs are calculated at checkout. You will

Do you ship to freight forwarders?

No. We will not ship to a freight forwarder under any circumstances. The shipping address must be your home or business address.

What if I need the products delivered in a hurry?

If you need to receive any part by a certain deadline, or within an urgent timeframe, please contact us so we can verify the availability of the item(s) in question. From there, we’ll discuss how quickly we can get your order to you, accounting for l

Do I have to pay customs?

Yes. The buyer is responsible for all additional fees such as customs for shipments to Canada and other locations outside of the Continental USA. If a purchase is returned to us due to a customer’s failure to pay the necessary international fees, the

When will my order ship?

Shipping times vary based on the product. Products that are in stock usually ship out within 1-2 business days. Out of stock and special order products vary. We now show the product availability for most of the brands we sell. Customization to any pr

Where is my item and tracking information?

If the items are in stock, your order will be processed and pulled within 1 business day after purchase and will be delivered within approximately 4 to 7 business days so long as you're located within the continental 48 states. Once your item hits th

My item arrived damaged from shipping.

Very rarely are items are damaged in shipping, but sometimes it does happen. Please be sure to take photos of the damaged product and the packaging it was shipped in. Email those photos to us and contact the shipping company to let them know. Always