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Orders

I didn't receive my order confirmation email.

First, check your Spam/Junk folder to make sure your email provider didn't filter the message. If you cannot find it, you might have mistyped your email address when placing the order. If you still haven't found the email, let us know and we will res

Can I change my order?

Yes, under most circumstances. Simply contact us to let us know what needs to be changed. Orders that have shipped and/or are already in the manufacturing process cannot be altered. Shipping addresses cannot be changed under and circumstances. If you

Can I change the shipping address on my order?

No. Shipping addresses cannot be changed after the order is placed. If you need to change the shipping address after an order is placed, the order must be canceled and a new order must be placed. This will restart the wait time of the order as well.

What is your cancelation policy?

All cancelations incur a 5% cancelation fee. Cancelations are not allowed on custom or special orders. All sales are final on custom orders, special order items, and international orders. If the order has already shipped, please refer to our return p

How do I cancel my order?

We want you to be 100% satisfied with your purchase and are able to cancel most orders as long as the fit the requirements below. There is a 5% fee for cancelations and a 20% restocking fee on most returns. A few things to keep in mind:. If you need

How do I track my order?

Once you receive an email notification confirming your order, you can visit our website and log in to track your order. Once we process your order, the status is changed to "Awaiting Shipment." When the order ships, you'll receive another status chan