To create an account, visit https://account.springrates.com. Enter your email address, and a new customer profile is created automatically. If you already have a Shop account, then you'll be prompted to sign in with Shop, or you can still log in with

To create an account, visit <a data-fr-linked="true" href="https://account.springrates.com">https://account.springrates.com</a>. Enter your email address, and a new customer profile is created automatically.If you already have a Shop account, then you&apos;ll be prompted to sign in with Shop, or you can still log in with a one-time code sent to your email. Both methods allow you to sign in or create an account.&#xA0;Customers signed in with Shop reach checkout with saved shopping information pre-filled, defaulting them to checkout in one tap with Shop Pay.

How do I create an account?

Customers can update their account details by logging into their account from the storefront. Steps:

Customers can update their account details by logging into their account from the storefront.Steps:<ol><li>Navigate to our store and click the <a href="https://account.springrates.com" rel="noopener noreferrer" target="_blank">login</a> button.</li><li>Enter your email address. After you receive an email with their login code, enter it to access your account page.</li><li>In your account page, click your initials in the top right, and then click Account information.</li><li>To edit your name, click the pencil icon in the Profile section.</li><li>To edit your shipping details, click the pencil icon beside your address in the Addresses section.</li></ol>

How do I update my account information?

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Springrates

Account Management

Do you pricematch?

When do you have sales?

Is there a warranty on your products?

Is the photo of the actual product?

Products & Pricing

I didn't receive my order confirmation email.

Can I change my order?

Can I change the shipping address on my order?

What is your cancelation policy?

How do I cancel my order?

How do I track my order?

Orders

How can I return my order?

What is your return policy?

How much is your restocking fee?

Returns

What is the option to pay in installments on Shop Pay?

Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

Can I use Shop Pay Installments if I'm an international customer?

Is there a limit to how much I can spend on a single Shop Pay Installments order?

Can I buy gift cards with Shop Pay Installments?

Are there late fees?

What if I miss an installment payment?

What if I make a return on a purchase made through Installments with Shop Pay?

Have more questions?

Payment Plans

Will a signature be required for delivery?

How much is shipping and handling?

Do you ship to freight forwarders?

What if I need the products delivered in a hurry?

Do I have to pay customs?

When will my order ship?

Where is my item and tracking information?

My item arrived damaged from shipping.

Shipping

How do I install my product?

Technical Help

How does GovX verify my affiliation?

Does it cost anything to get a GovX ID?

How does GovX protect my data?

Do I qualify for a Military Discount?

Military Discounts